Question 1

How do I book a tour package with Maverick Tour & Travels?

Accepted Answer

Booking is simple and direct! Browse our tour packages, click on 'Details', and click 'Book on WhatsApp'. This will open a direct chat with Shabbir bhai or our support team on WhatsApp at +91 9797157962, where we will finalize your travel dates, customize the itinerary, and share payment methods.

Question 2

What are your payment terms and options?

Accepted Answer

We accept payments via bank transfer, UPI, Google Pay, PhonePe, and major credit cards. Typically, a 30% advance deposit is required to secure hotel bookings, houseboats, and transport. The remaining balance can be settled upon arrival or before the tour begins.

Question 3

What is your refund and cancellation policy?

Accepted Answer

Cancellations made 30 days or more prior to departure receive a full refund minus minimal administrative fees. Cancellations between 15-30 days receive a 50% refund. Cancellations under 15 days are non-refundable as hotel bookings and logistics are pre-arranged and non-refundable by local partners.

Question 4

Are flights included in the package prices?

Accepted Answer

No, our packages focus on land logistics, premium hotel stays, houseboat accommodations, activities, and private transport. You are responsible for booking your flights, but we are happy to assist you in finding the best flight routes and timings to match your itinerary.

Question 5

Can I customize the listed itineraries?

Accepted Answer

Absolutely! All our tour packages are fully customizable. Whether you want to add an extra day in Gulmarg, upgrade to a luxury resort, add adventurous treks, or change your transportation mode, our team will tailor the plan to fit your exact budget and preferences.

Question 6

What kind of transport is provided?

Accepted Answer

We use private, clean, and fully air-conditioned vehicles for all our tours. Depending on the terrain and package, we provide Toyota Innova, Mahindra Xylo, Tempo Travelers, or 4x4 SUVs for Ladakh. Your vehicle is dedicated solely to your group for the entire duration of the tour.

Question 7

What is the best time to visit Kashmir?

Accepted Answer

Kashmir is a year-round paradise! April to September (Spring and Summer) offers lush green valleys and beautiful blooming flowers. December to March (Winter) is ideal for snow lovers and skiing in Gulmarg. Autumn (October to November) showcases stunning golden maple Chinar leaves.

Question 8

Are mobile networks working in Kashmir?

Accepted Answer

Only postpaid mobile connections work in Jammu & Kashmir. Prepaid SIM cards from other Indian states will not work due to regional security regulations. Jio, Airtel, and BSNL postpaid connections offer the best coverage and high-speed data across Srinagar, Gulmarg, and Pahalgam.

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